Classic Business Square Screwless Eyeglass Frame Ultralight Prescription Eyeglasses Men Women Titanium Myopia Spectacles Eyewear
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Order Custom Prescription Lenses
2: Choose Lenses At the Below Buttom!
Customer Reivew:
Buyer Beware: A Glitchy Website and Customer Service Nightmare 😠
I’m writing this as a warning about my experience with GlassesUSA. I tried to use a BOGO promo, but their glitchy website didn't apply it. After a frustrating attempt to get it fixed, I realized this company is simply Dishonest, doesn't honor promos. Makes it impossible to collect offer when the site is full of glitches. No customer Service 24 hours, no agent. Unprofessional. Their proposed "solution" was so absurd it prompted me to contact their customer service, hoping for a shred of common sense.
Customer: Hi, I was charged for two pairs of glasses when I used the BOGO promo. Your site glitched. I was told I have to return my order and re-purchase it. That's ridiculous.
CS Rep: I understand your frustration and I do see the BOGO promotion was not applied. I apologize for the system error. Unfortunately, the only way to correct this is to return the order for a full refund and then place a new one.
Customer: So you admit it's your website's fault, but I have to do all the work? Why can't you just credit my card for the second pair? It's the simple solution. My prescription and style are correct.
CS Rep: I'm sorry, but our system does not allow for partial refunds to apply a promotion after the order has been processed. The return and reorder process is the only solution I can offer.
Customer: That is completely unprofessional. You're making me go through hoops to fix your mistake. I want this resolved without me having to return perfectly good glasses.
CS Rep: I truly apologize for the inconvenience, ma'am. I have documented your feedback, but the policy stands. I can help you initiate the return process now.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
...But Then I Found Hope: How One Simple Order Restored My Faith in Online Shopping ✨
It's truly remarkable how finding the right pair of glasses can completely transform your daily experience, boosting both comfort and confidence. After sharing my story, so many of you have asked about the specific frames I've been loving. The secret is this pair of Ultralight Screwless Titanium Eyewear. They've redefined what I expect from my glasses—combining a barely-there feel with a sharp, professional look that lasts all day without any adjustments. If you're ready to experience the same level of effortless style and unparalleled comfort, I highly encourage you to check them out. I have to share my experience because I am officially a convert. My last attempt at buying glasses online from another company was a complete nightmare. 😤 I was lured in by a BOGO promo, but their glitchy website didn't apply it. Their "solution" was for me to return my perfectly correct order and then re-purchase it to fix their system error. It was ridiculous and the customer service was nonexistent. I was so frustrated I nearly swore off buying glasses online forever. 😭
After that disaster, I was hesitant, to say the least. But I desperately needed a new pair and a friend recommended Mozaer.com, promising it would be different. I figured I’d give it one last try, and I’m so glad I did! 🤔 The whole experience was the exact opposite of my last one. As one review I saw perfectly put it: "It was so easy to order the glasses. All I needed was the info in the prescription and the info that appears on the frame. Then I also got discounts that I was not expecting. Thanks!!!!"
That was my experience to a T. The website was seamless, the prices were incredible, and my Classic Business Square frames arrived quickly and were of amazing quality. The whole process was so smooth and professional. It restored my faith in online eyewear shopping. I was so impressed that I even bought a pair of female reading glasses for my mom. Mozaer.com has earned a customer for life! ✨😃
评论
发表评论